Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Order information

  • Examples of Personal Information collected: name, billing address, shipping address.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.

Customer support information

  • Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers, PayPal, Apple Pay, Shop Pay, and email address.
  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: Google Mail, Shopify Ping, and Shopify may be used for customer support

Cookie Consent:

Your privacy is protected when using cozykicksofficial.com, which means that all customer information provided is treated as confidential. No credit card details are stored nor do we share financial details with any third parties. If you have any questions in relation to this policy or comments about the collection of your personal data in general, please contact: contact@cozykicksofficial.com

Privacy Policy:

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.cozykicksofficial.com. Personal information we collect:

When you visit cozykicksofficial.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse cozykicksofficial.com, we collect information about the individual web pages or products that you view, what websites or search terms referred you to cozykicksofficial.com, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you use www.cozykicksofficial.com

Additionally www.cozykicksofficial.com collects personal information which is shared with Facebook in an effort to serve more relevant ads and improve our customer experience.

Collection of your personal data: 

COZYKICKS collects your personal data when:
• you accept the use of cookies on our website
• when you create an account on our Website,
• when you submit an order without creating an account, and
• when you are in direct contact with CozyKicks, e.g. via email correspondence.

      Retention

      When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

      Automatic decision-making

      If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

      We do engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

      Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

      Services that include elements of automated decision-making include:

      • Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
      • Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.

      Selling Personal Information

      Our Site does not sell Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

        Your rights

        GDPR

        If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

        Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. 

        Cookies

        A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

        We use the following cookies to optimize your experience on our Site and to provide our services.

        Contact

        For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact@cozykicksofficial.com.